NHS Pharmacy First
Free NHS treatment for 7 common conditions
Through the NHS Pharmacy First service, our pharmacists can assess and treat seven everyday conditions, with no GP appointment and nothing to pay. Answer a few questions and, if it's suitable for you, book a free video consultation.
Completely free · Pharmacist-led · No GP referral needed
What can we help with?
Choose your condition to start a quick, confidential symptom check.
Acute sinusitis
Blocked or painful sinuses, facial pressure and congestion.
Adults and children aged 12 and over
Sore throat
Painful throat, with or without swollen glands or fever.
Adults and children aged 5 and over
Earache (ear infection)
Acute middle-ear infection (otitis media) in children and teens.
Children and young people aged 1 to 17
Infected insect bites
Insect bites or stings that have become red, swollen or infected.
Adults and children aged 1 and over
Impetigo
Crusty, contagious skin sores, usually around the nose and mouth.
Adults and children aged 1 and over
Shingles
Painful, blistering rash on one side of the body.
Adults aged 18 and over
Urinary tract infection (UTI)
Uncomplicated lower UTI in women: burning, urgency, frequency.
Women aged 16 to 64
How it works
- Answer a few questions. A short, confidential symptom check for your condition.
- We check it's right for you. If your symptoms need a GP or urgent care, we'll tell you where to go.
- Book a free video consult. If eligible, speak to our pharmacist at a time that suits you.
- Get treated - free. If suitable, your pharmacist arranges treatment under the NHS.
Service hours
Monday – Friday: 9:00am – 6:00pm. Saturday: 10:00am – 3:00pm. Sunday: Closed.
Outside these hours you can still complete a symptom check. We'll offer the next available consultation slot.
NHS Pharmacy First does not replace urgent or emergency care. If you feel very unwell, or you have severe or worsening symptoms, contact your GP, call NHS 111, or call 999 in an emergency.